It was very low, just at the tip of the dipstick and the valvetrain was noticeably louder. Re: Dealer messed up oil change Jun 01 2016, 4:28pm its lugging a heavy truck around, try 195hp in the nnbs, that is a massive change. Your issue isn't with Mazda, it's with the individual dealership. Edit: Sent to Toyota: Got an oil change (2015 Prius 14K miles) at the Toyota dealership yesterday. It’s less important to change your oil filter if you’re simply topping up the oil levels, but you should always ensure your oil filter is changed whenever your car is serviced. I've also heard that if I try to take it out it might F up the oil … I should've had my car towed from the gas station the night before. Economy - Longevity -Performance The #1 Source of TDI Information on the Web! … Many times dealership matters can be settled with a demand letter written by a paralegal for a few hundred bucks or less. Well anything you heard about Mazda being easier to deal with is Mazda corporate. If you weren't revving the snot out of it and it didn't have high loads, it would be just fine. Took the car back and told them about the leak. That’s literally pennies when compared to what a replacement engine will cost... and you’re gonna need one. 3 months ago. A used engine can carry warranty but not for long, and a reman engine may not be an OEM reman but may have a better warranty. 3 0 0. A new engine won't hurt the value of your car. Mechanic messed up my oil change, what should I do? A couple days go by, and notice a small puddle of oil forming on the parking space. For dealers oil change is a marketing ploy to get you inside. Nonetheless, this is what happened. I added one quart of oil, since that is all that was available at the gas station I pulled over in. Thank you, Answer Save. the motor is ticking and the check engine light is on. By the time I got home, the noise had grown worse, and when I would sit idle at a stop light the engine would rev and RPMs would spike. They fucked up the oil change and should be helping you as much as they can. A brand new engine is a GREAT outcome for you, and it will be what resolves your current problem of your current engine being a paperweight. This just sounds like a shit show good luck hopefully they make it right. Post Reply. I took auto shop when i was 14 and kept taking the vocational education classes because my mom told me that those skills I … Time to consult with a local attorney, because the dealership that fucked up the oil change is being obstinate. ... You'd have topped up with small increments if it was/is consuming oil. Good luck and stay patient! My Dealer forgot to put engine oil - messed up the engine -----Writing from Florida I do not think many people landed in the situation that I am in right now. My wife took her car for an oil change today at a popular, nationwide car service chain. Mechanic messed up my oil change, what should I do? On the Outback, you don't even need to jack up the car. If that doesn't go well, (which I have some evidence to indicate it won't) I'm looking for advice on legal action. Re: Dealer messed up oil change Jun 01 2016, 4:24am I a second dealer can help you fix a mistake by another dealer when the offending dealer wouldn't fix it themselves, then the second dealer probably realizes he will have made a repeat customer out of you. If the meeting with the GM doesn’t go well... don’t get upset... don’t threaten a lawsuit... just get hold of a local lawyer for a free consultation. On my ride home from work the low oil pressure light came on. Got an oil change (2015 Prius) today at the Toyota dealership. Perhaps I wasn't going to be so lucky. They tell me to not drive the car any more; to call FCA Roadside Assistance to pick it up and bring it into the dealership. Edit: Sent to Toyota: Got an oil change (2015 Prius 14K miles) at … The Shop Messed up my Oil Change. Any pool of oil, if there was one, went unnoticed. I would not get legal involved if the dealership is willing to pay for their mistakes. I'm no longer a road car mechanic but I'm still in the trade of engine work. I've gotten kind of used to having my oil changed for me when I was having the dealer do it during my lease. They called and said they need to keep it overnight, they did something wrong, they mentioned check engine light and sludge in the engine and the word “sticky”. It was definitely knocking by the time it made it to the deanship. Anything else that I have missed, or any thoughts on future steps are greatly appreciated. I bought a new Infinity FX35 5 months back, nice car, enjoying and loving it. Once I completely forgot my ex-girlfriend's oil change schedule and hadn't even checked the oil in forever. It was more what a lack of that request indicated. I wasn't aware that Mazda didn't install used engines. It isn't the first gen 2.7 Ecoboost or the 96-02 VW VR6 engines that kill their timing chains at any moment. Things happen, people are human, and a plan for a used engine or a reman will be your 2 options. It may be the same “value”, but definitely a harder sell. Members. The dealership is at fault and is promising to make this right. We have a garage, but it's honestly just more convenient to park outside when the weather is nice. You have a 7 year old CX-5. The service manager at the dealership that discovered the problem said that would be his bare minimum starting point in such a situation were it to happen in his shop. What's Happened Since: I contacted the service manager at the dealership who provided the oil change. The fact that the oil change was nearly a month ago points to a small slow leak, which just doesn't seem to jive with a loose oil filter. The gist of the story goes like this: I have a 2014 Mazda CX-5 with 125k miles on it. Your opinions echo my thoughts on how to handle the situation. I go to bed worried that the engine may be damaged. Dealership messed up badly! It was an easy fix, thankfully. Showcase. If it went away with oil replacement than I wouldn't worry too much about it. Stupidity acknowledged, all future criticism will be accepted. Luckily it was covered under warranty. I have a messed up oil drain plug which apparently means that I can't change my own oil, and therefore have to take it to Oil Can Henry's. So I don’t think you’ll need a new engine. Anyone who wants to take the time to read the initial post can find it here. Checked the dipstick, no oil in engine. What's new. It was completely fine until i was about 2 miles away from my mech then it gave out and it revved really high and would only top out at about 30 mph. For a midsize SUV, the stepped-up oil change intervals will bring in $1,800 over the life of the car, the article says. Help! funny thing is the 4.3 is a … I'm going to give the person in power (GM), the power to make a decision. Don’t focus on a refund for the oil change right now. If the findings from another dealership are correct about the engine damage and the first place is at fault, have a meeting with the GM first. If you install a Fumoto (oil drain) valve, the oil change becomes a 15 minute job with little mess. Discussion Starter • #1 • Feb 21, 2014. Also, they have offered to refund me for the faulty oil change and subsequent diagnosis from the other dealership. Any answers are greatly appreciated. I appreciate the advice form somebody in the industry. Dealership messed up oil change. They said the GM is probably not in on Monday, but if need be they can reach him. Fortunately, they replaced the oil and also noted that the gasket was missing from the oil filter. That is why I often see oil sludge in the engines of economy cars at the “you pull it” junkyard–people buy a cheap car and they are too cheap to change the oil, and then when the engine is ruined, off to the junkyard it goes. The oil filter is what keeps the oil clean, and needs to be swapped out with every oil change. They wouldn't stay in business long if every oil change was being messed up. Thats good and fair advice, thank you. Only drove the car a few minutes and it was smoking like mad; pulled over and there was no oil left in the car; what is the remedy? Help! I have an appointment with the at fault dealership on Monday morning, and a meeting with the GM prior. I know my owners manual says every 5k miles oil change. Yesterday he picked up his car from the standard service (oil change) and within roughly 0.75 miles, the oil pressure light came on, and he saw a message to not drive the car. It needed the evaporator casing replaced. I'd be pretty upset myself. The lack of oil may have done major damage to your engine. Re: Dealer messed up oil change Jun 01 2016, 12:36am Get a bigger hammer, don't back down, they already admitted it was their fault and the truck still is not right, they have to fix it. - I dropped my car off back in June. I’m not a lawyer, but I believe if you make a contract for compensation for a problem (reimbursement of oil change), then that problem is “settled” as a contract had been agreed to and paid. A bad engine will definitely decrease the value. What Happened: In late November I took my 2014 Cx-5 with 125k miles to a local Mazda dealership in Wisconsin for an oil change. This is shown on the bill. While there are dozens of independent "quick oil change" shops all around most cities, the dealer might not be so easy to access — and a dealer may not have an appointment readily available, while a quick oil change shop can often work on a car immediately. They dealership cleaned it up, re-did oil change, etc, and is ready to pass it back off to us. I bought a used 2005 F350 from a Ford dealership. On my way home the low oil warning flashes a couple times and then comes on steady. 1. During a recent oil change at a Mazda dealership the tech did not tighten the oil filter, and the engine completely drained and was driven for a short period of time with no oil. The noise seemed to subside as the wheels straightened, and I concluded that the noise might be from a wearing tie rod that I was made aware of during the oil change (I'm admittedly not a car guy). I took it for my first Oil change last Monday to the Dealer. But you never see people joining forums to post about a happy experience at the dealership. Go. Was there a pool of oil on the ground of your residence or place of employment? g with the GM doesn’t go well... don’t get upset... don’t threaten a lawsuit... just get hold of a local lawyer for a fr. I also requested reimbursement for the faulty oil change. Was it half between the low/high points ? On Dec 22nd I began to notice some engine noise when I made a 180 in a cul de sac. Also, no apology was ever offered. Even then I still had enough oil to get to the dealer without the oil light coming on or doing damage, but obviously I was able to tell something was wrong by the pool of oil. Thanks for this. I took my wife’s Highlander to one of those oil change places. Engine drained of oil. In this video I show the basics of an oil change and talk about why it may be better, to change your own oil, than taking your vehicle to the dealership. A few months later I was driving the car and the timing chain tensioner failed and left me stranded. When people run the same oil for years, or let the oil level become way too low, that stuff starts to build up. In no way was a refund for the oil change my focus. I took it to an oil change and brought my own oil and filter (5w-30). If oil pressure light did a not come up, probably no damage. Follow me on twitter: https://twitter.com/JROCars My plan is to provide the dealership with the opportunity to make things right. I coasted off an exit and shut down, car ran maybe two or three minutes with the warning steady. All we ever get to read about are the bad ones. Bottom and rear of car covered in oil. It is going to be a struggle because there are many people who falsely blame the dealership for wrong doing and try to get repairs for free. Consult with an attorney BEFORE you accept reimbursement for the oil change. Your plan of staying calm will be the best bet at this time. The other main reason a driver might try to avoid getting an oil change at a dealership is convenience. My approach is do the oil change myself. A new engine will not affect resale value. They were shocked that an oils change was screwed up so badly. They said call them back if anything happens. Please note that verified professionals will have flair, take advice from non-flaired users with discretion. Oil changes can be hard, especially on Cummins 5.9L and 6.7L engines as these engines typically have oil filters positioned up near the turbocharger in an area that is hard to get at. Dealership messed up oil change. yesterday (saturday)i went to a valvoline instant oil change place with my car that i just bought 2 weeks ago ran fine with no ticks and the check engine light has never been on. Re: Dealer messed up oil change Jun 01 2016, 12:42pm Jaysilverado wrote: I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at … What Happened: In late November I took my 2014 Cx-5 with 125k miles to a local Mazda dealership in Wisconsin for an oil change. They are the only ones that can do it from what I've heard. Because I work in fixed ops at a different dealer and we have no qualms about installing used engines or transmissions with the caveat that there's basically no warranty provided whatsoever. if not do so. If the dealership is at fault, then it should fix the damaged vehicle or financially compensate the customer. Engine drained of oil. Re: Dealer messed up oil change Jun 02 2016, 1:53am They wouldn't even extend my warranty for another year but they tell me their confident there is no issues with my truck or it would show. That's messed up. Apr 25, 2017 #1/73 Ok, I can get long winded so I'll try to keep this brief. At my old Lexus dealer in Atlanta they would have a machanic do the work and he is the one that forgot to put oil in my car, because he was working on several things at once. This was my second visit. Anyone who wants to take the time to read the initial post can find it here. Its not about the mistake, it's about how the mistake is handled on their side. Well we go pick it up and take it home, 15+ mile drive. fault, have a meeting with the GM first. This was the second time I’d gone. If they fail, I am prepared move continually up the ladder. www.tdiclub.com. 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